Our Policies.

Privacy Policy

This is the Privacy Policy for Frais Studios, accessible at https://www.fraisstudios.com (the “Website”). These terms and conditions of the Policy (the “Policy”) of Frais Studios, expressly declare and outline the rules and regulations upon which the Frais Studios Website handles your privacy/data collected from you. The Policy is a conditions precedent for the use of the Website. By accessing/using/recommending/signing up/referring to someone/opening a link to the Website, we assume you accept the terms and conditions of Policy, and you declare that you expressly accept the terms and conditions of the Policy without any force and coercion. You are hereby warned and made clear that without any kind of ambiguity that if you do not accept these terms and conditions of Policy you may not proceed further. You are also being made aware that if you sign up/move forward/access/recommend to someone without accepting the terms and conditions, you shall keep Frais Studios, Website, its owners/affiliates/employees and all person affiliated with Website, harmless and you waive off all your rights to sue the Website its owners and all affiliates. Do not continue to use Frais Studios if you do not agree to take all of the terms and conditions of the Policy stated on this page. 


Definitions

  1. Service/Products means produces/items available at Frais Studios, accessible at

https://www.fraisstudios.com/home website.

  1. PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

  2. Usage Data is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).

  3. Cookies are small files stored on your device (computer or mobile device).

  4. Data Controller means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.

  5. Data Subject is any living individual who is the subject of Personal Data.

  6. The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

  1. We respect your privacy

    1. Frais Studios respects your right to privacy and is committed to safeguarding the privacy of our customers and Website users. We adhere to the National Privacy Principles established by the Privacy Act 1988 (Cth), GDPR, CCPA and all other privacy laws and laws that protects privacy of people of all over the world. This Policy sets out how we collect and treat your personal information.

    1. "Personal information" is information we hold which is identifiable as being about you.

  1. Collection of personal information

    1. Frais Studios will, from time to time, receive and store personal information you enter onto our Website, provide to us directly or give to us in other forms.

    2. Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). 

  1. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

  1. Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR.

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at info@fraisstudios.com

In certain circumstances, you have the following data protection rights:

  1. the right to access, update or to delete the information we have on you;

  2. the right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;

  3. the right to object. You have the right to object to our processing of your Personal Data;

  4. the right of restriction. You have the right to request that we restrict the processing of your personal information;

  5. the right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format;

  6. the right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information;

Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not able to provide Service without some necessary data.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

  1. Your Data Protection Rights under the California Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivable the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy.

According to CalOPPA we agree to the following:

    1. users can visit our site anonymously;

    2. our Privacy Policy link includes the word “Privacy”, and can easily be found on the home page of our website;

    3. users will be notified of any privacy policy changes on our Privacy Policy Page;

    4. users are able to change their personal information by emailing us at info@fraisstudios.com


Our Policy on “Do Not Track” Signals:

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

  1. Your Data Protection Rights under the California Consumer Privacy Act (CCPA)

If you are a California resident, you are entitled to learn what data we collect about you, ask to delete your data and not to sell (share) it. To exercise your data protection rights, you can make certain requests and ask us:

  1. What personal information we have about you. If you make this request, we will return to you:

  1. The categories of personal information we have collected about you.

  2. The categories of sources from which we collect your personal information.

  3. The business or commercial purpose for collecting or selling your personal information.

  4. The categories of third parties with whom we share personal information.

  5. The specific pieces of personal information we have collected about you.

  6. A list of categories of personal information that we have sold, along with the category of any other company we sold it to. If we have not sold your personal information, we will inform you of that fact.

  7. A list of categories of personal information that we have disclosed for a business purpose, along with the category of any other company we shared it with.

Please note, you are entitled to ask us to provide you with this information up to two times in a rolling twelve-month period. When you make this request, the information provided may be limited to the personal information we collected about you in the previous 12 months.

  1. To delete your personal information. If you make this request, we will delete the personal information we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information. If you choose to delete your personal information, you may not be able to use certain functions that require your personal information to operate.

  2. To stop selling your personal information. We don’t sell or rent your personal information to any third parties for any purpose. We do not sell your personal information for monetary consideration. However, under some circumstances, a transfer of personal information to a third party, or within our family of companies, without monetary consideration may be considered a “sale” under California law. You are the only owner of your Personal Data and can request disclosure or deletion at any time.

If you submit a request to stop selling your personal information, we will stop making such transfers.

Please note, if you ask us to delete or stop selling your data, it may impact your experience with us, and you may not be able to participate in certain programs or membership services which require the usage of your personal information to function. But in no circumstances, we will discriminate against you for exercising your rights.

To exercise your California data protection rights described above, please send your request(s) by email: info@fraisstudios.com

Your data protection rights, described above, are covered by the CCPA, short for the California Consumer Privacy Act. To find out more, visit the official California Legislative Information website. The CCPA took effect on 01/01/2020.

  1. Your Op out and other right

    1. You can stop all collection of information by the Website easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out via email, at info@littlesquiffy.com.au

  2. Changes to Privacy Policy

Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.

  1. Children’s Privacy

Our Services are not intended for use by children under the age of 18 (“Child” or “Children”).

We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

10. Contact us 

In case you have any kind of query or question regarding the Privacy Policy you may contact us at info@fraisstudios.com

Cancellation / Rescheduling policy

Colour Cancellations / Rescheduling within 48hrs prior to your appointment will endure a $250 fee.

Haircut & all other services cancellations within 48hrs prior to your appointment will endure the full cost of the service charged.

We require confirmation of appointment 48hrs prior to the booked appointment, if we are unable to get in contact and don’t receive confirmation or reschedule of appointment 48hrs prior the appointment will be forfeited.

Booking Fee

For all new client appointment bookings we require a booking fee to secure the appointment.

All booking fee’s are nonrefundable - if you are to reschedule your appointment 48hrs prior to your appointment the booking fee will remain on your account for future use.

Booking fee’s come off the total service on the day.

Adjustment Policy

If in the event you are unsatisfied with your hair service we have a strict 2 week (one service) adjustment policy. This is completed with the stylist who competed the service and does not include extra finishing services - a complimentary dry off only.

If you require an adjustment please contact us via phone or email 5406 7835 info@fraisstudios.com

Refunds

Services Refund Policy

If, for any reason, you are not completely satisfied with your hair service we offer a two week adjustment period to rectify your hair service. We don’t offer financial refunds.

Return and Refund Policy

Thank you for shopping at Frais Studios, accessible at https://www.fraisstudios.com/home .

If, for any reason, you are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Frais Studios.

  • Goods/Products refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods/Products from Us.

  • Service refers to the Website.

  • Website refers to Frais Studios, accessible from https://www.littlesquiffy.com.au/

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: [info@fraisstudios.com]

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last [30]

  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.

  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

[info@fraisstudios.com]

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: [info@fraisstudios.com]

  • By Call [07 5406 7835]


Cookies

This is the Cookie Policy for Frais Studios, accessible at https://www.fraisstudios.com/home (the “Website”)

These terms and conditions of the Cookies Policy (the “Policy”) of Frais Studios, expressly declare and outline the rules and regulations upon which the Frais Studios Website handles cookies. The Policy is a conditions precedent for the use of the Website. By accessing/using/recommending/signing up/referring to someone/opening a link to the Website, we assume you accept the terms and conditions of Policy, and you declare that you expressly accept the terms and conditions of the Policy without any force and coercion. You are hereby warned and made clear without any kind of ambiguity that if you do not accept these terms and conditions of Policy you may not proceed further. You are also being made aware that if you sign up/move forward/access/recommend to someone without accepting the terms and conditions, you shall keep Frais Studios, Website, its owners/affiliates/employees and all person affiliated with Website, harmless and you waive off all your rights to sue the Website its owners and all affiliates. Do not continue to use Frais Studios if you do not agree to take all of the terms and conditions of the Policy stated on this page. 

What Are Cookies

It is a most common and appropriate practice, with almost all professional websites this Website use cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information is gathered through the use of the cookies, how it is operated and used and when it is stored. This page also describe how one can prevent the Website from the use of the cookies. If you do not allow the cookies at your site this may halt certain features of the Website.

Disable Cookies

You do have the right to disable cookies all the time, furthermore, the Website do also ask you if you want to allow the cookies or not. You can permanently block the cookies from the help option on your browser. This is a total discretion of the user, but a recommendation is always forwarded to allow the cookies to have a better experience of the Website.

The Cookies We Set

  • Cookies related to account signup

If you sign up with us on the Website, we will use cookies for the management of the signup process and general management. These cookies are generally left out of the scene when you log out from your account, in certain cases these cookies are not deleted in order to keep you updated on the website to assist you further in again signing up.

  • Cookies related to Login

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

  • Forms related cookies

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

  • Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimizations our users appreciate the most.

  • As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

  • The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.

For more information on Google AdSense see the official Google AdSense privacy FAQ.

  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information than you can contact us through one of our preferred contact methods:

  • Email: info@fraisstudios.com


Disclaimer

Disclaimer

The following terms and conditions shall apply to all the users (whether permanent/temporary/visitor/referral) of Frais Studios (the “Website”) and usage of the Website, thus review carefully, and keeping, using, or allowing use of this Website and its contents/features/signup/referring/recommending/uploading/connecting indicates your agreement to these terms of the disclaimer (the “Disclaimer”). By using or accessing the Website, either by intention or by any other means or by any accident you find the same, you agree with the Disclaimer without any qualification or limitation.

Before you allow others to use/read/access/buy you agree that (a) you will require that they read/use/access/understand, and agree to these Terms and Conditions (b) you believe they understand the terms and conditions, and (c) you agree to indemnify, defend, and hold Frais Studios harmless from any claims made by them.

This Disclaimer has been published by Frais Studios in complete adherence and by respecting the emotional as well as other attachments of the viewers/users/visitors, and the same shall be ignored if someone feel discomforts. It also does not attack someone nor shall it imply any personal attack on anybody. In any event the Frais Studios does not assume any liability for it whatsoever. In consideration of the privilege to advertise, the Frais Studios shall be held harmless from any cause of action filed in any Court of Law or administrative tribunal or any quasi-judicial authority, arising out of viewing/using/signup/recommending and other contents and material of Frais Studios.

Everything on the Website including all the information/contents/links/products on the Website is published in good faith and for general information purpose and easement purpose only, nothing on this could be construed as a vested right of interest or a fundamental right. Any action you take upon the information you find on this Website, is strictly at your own risk, Frais Studios shall not be liable for any losses and/or damages in connection with the Website.

Frais Studios reserves the right to terminate, revoke, modify, alter, add and delete any one or more of the terms and conditions outlined on the Website and this disclaimer. Frais Studios shall be under no obligation to notify the user/viewer of the amendment to the terms and conditions and the user/viewer shall be bound by such amended terms and conditions. Everything used on the Website may not represent actuals or may be indicative of style only. The information on this Website is presented as general information and no representation or warranty is expressly or impliedly given as to its accuracy, completeness or correctness. It does not constitute part of a legal offer or contract. This Website may unintentionally include inaccuracies or errors which cannot be termed as actual and mandatory and you do hereby waive of your rights to sue on the basis of those inaccuracies and mistakes and all other things that may look inappropriate to you. You do have the right to disconnect with the Website immediately.

If you have any kind of query or need answer to your question regarding anything you may email us at info@fraisstudios.com